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What is Conflict Resolution?

It is learning how to settle disagreements peacefully with the following steps:


  • Calm down
  • Describe the problem
  • Think of solutions
  • Weigh every solution
  • Choose one solution

Using the I-Message Peace Making Process

     I feel_______________(say your feeling—sad, mad, scared, happy)

     When_______________(describe the situation)

     I want_______________(solution)


Using the I-Message Peace Making Process


     1.     Calm Body

     2.    Eye Contact    

     3.    Calm, Firm Voice

     4.    Be Respectful—No Put Downs

     5.    Listen